The Challenge
After several years of sustained growth, our client reached a point where the non-standardized processes in use were no longer sufficient for the volume of incidents and accidents occurring. Staff had become overwhelmed and was struggling to meet OSHA reporting requirements.
Pain Points
Staff could not manage, remediate, train and report necessary data without further headcount or an investment in an expensive OTC ITIL system. Further, the organization could not integrate their process with the existing data architecture.
SOLUTION OVERVIEW:
The Safety Incident Management workflow is right-sized for organizations without the human and process resources needed to efficiently handle the time-intensive tasks associated with documenting and reporting workplace incidents and injuries.
Our Solution
The Safety Incident Management Workflow provided a powerful tracking tool that fit seamlessly within the Office365 environment that the client already had deployed. The result was a single, comprehensive module with automated data collection and OSHA reporting that reduced errors, required fewer resources to maintain, and improved the organization’s total risk profile.
Timeline
10 months for initial workflow. Subsequent implementations are 30 days or less depending on client availability.
Michael McKenna
Production Planning & Inventory Control
"We started with basic expectations, but Odyssey Partners opened up so many possibilities. They transformed SharePoint and Power Apps into a system that functions like specialized dispatching programs, which is pretty awesome."
Alexa Ward
Marketing Specialist
"Our initial project environment operated like the wild west. The governance structure and guidance provided by Odyssey transformed our processes and established much needed consistency in our approach to projects across all departments."
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